There’s a number of ways you can contact us depending on your issue.
If you're having issues regarding the operation of your domain name please contact your registrar.
General enquiries
General enquiries can be submitted via the general enquiry form.
Complaints
If you believe a .au domain, registrant or a registrar is in breach of auDA policy you can lodge a complaint.
Media enquiries
Requests from media organisations can be emailed to media@auda.org.au
Law enforcement requests
Requests from law enforcement agency should be submitted via the general enquiry form.
Request a domain name's creation date
Request the creation date of a .au domain name for an auDRP or Australian court proceeding.
Privacy enquiries
For enquiries about personal information as defined in the Australian Privacy Act 1988, please email: privacy@auda.org.au.
Please note that the European GDPR rules only apply to data auDA holds with respect to individuals located in the EU
Policy feedback
We regularly run consultations on different aspects of .au policy where you can submit your feedback.
Feedback about auDA
There are two board advisory committees through which you can raise issues about auDA or the technical management of the .au ccTLD
General Advisory Standing Committee
Technical Advisory Standing Committee
Join our mailing list
Keep informed by subscribing to our email announcements list for semi regular updates on what auDA is up to.
Become a .au member
Becoming a .au member is a great way to get involved in the future of .au. It's free and takes just one minute to join.
.au service status website
The .au service status website provides information on the availability of .au domain name system (DNS) and registry services, and the option to sign up for notifications.
.au Domain Administration Limited
ABN 38 079 009 340
ACN 079 009 340
PO Box 18315
Melbourne VIC 3001
1300 732 929 (Within Australia)
+61 3 8341 4111 (International)